The Criminal Records Bureau (CRB) operates to a set of published service standards (PSS) which are to issue 90 per cent. of standard disclosures within 10 days and 90 per cent. of enhanced disclosures within 28 days.
The targets mentioned above are not CRB targets for completion of a disclosure but part of an internal service level agreement (SLA) in place between the CRB and the Association of Chief Police Officers (ACPO). This SLA has been agreed by ACPO on behalf of the 43 local police forces in England and Wales and the time taken by each force to complete their part of the enhanced disclosure process is measured against these targets. By meeting these targets the police forces directly affect the CRB's ability to meet the PSS for enhanced disclosures.
The following table illustrates the number of checks completed by each police force in 10 days, 14 days, 25 days, 60 days and over 60 days during 2008-09.
Police force No. % No. % No. % No. % No. % No. Avon and Somerset 73,190 57.9 28,733 22.7 10,657 8.4 13,521 10.7 305 0.2 126,406 Bedfordshire 50,202 97.5 802 1.6 425 0.8 64 0.1 0 0.0 51,493 British Transport Police 4,645 15.0 9,745 31.5 14,007 45.3 2,517 8.1 33 0.1 30,947 Cambridgeshire 39,848 58.2 1,775 2.6 1,190 1.7 21,384 31.2 4,321 6.3 68,518 Cheshire 21,901 26.9 22,406 27.5 18,114 22.2 16,220 19.9 2,811 3.5 81,452 City of London 2,025 55.0 119 3 9 280 7.6 1,010 27.5 245 6.7 3,679 Cleveland 29,634 74.6 511 1.3 1,629 4.1 7,471 18.8 499 1.3 39,744 Cumbria 23,329 64.9 7,405 20.6 4,738 13.2 455 1.3 5 0.0 35,932 Derbyshire 10,712 13.7 6,335 8.1 47,965 61.3 10,376 13.3 2,862 3.7 78,250 Devon and Cornwall 118,346 86.3 13,644 10.0 3,293 2.4 1,432 1.0 377 0.3 137,092 Dorset 55,815 93.3 3,715 6.2 160 0.3 98 0.2 23 0.0 59,811 Durham 40,010 88.3 1,300 2.9 2,579 5.7 1,199 2.6 248 0.5 45,336 Dyfed-Powys 36,527 85.7 4,909 11.5 1,027 2.4 176 0.4 3 0.0 42,642 Essex 91,464 72.2 8,796 6.9 12,257 9.7 12,232 9.7 1,900 1.5 126,649 Gloucester 41,280 86.4 2,143 4.5 1,875 3.9 580 1.2 1,907 4.0 47,785 Greater Manchester 151,002 68.4 16,140 7.3 18,320 8.3 20,054 9.1 15,373 7.0 220,889 Guernsey 561 48.0 462 39.6 115 9.8 29 2.5 1 0.1 1,168 Gwent 26,399 67.6 3,559 9.1 4,046 10.4 4,575 11.7 456 1.2 39,035 Hampshire 112,088 72.3 1,767 1.1 5,078 3.3 32,565 21.0 3,552 2.3 155,050 Hertfordshire 79,706 87.4 5,754 6.3 4,199 4.6 1,406 1.5 136 0.1 91,201 Humberside 6,467 10.0 463 0.7 7,523 11.7 36,902 57.3 13,033 20.2 64,388 Isle of Man 101 6.4 14 0.9 285 18.0 1,143 72.0 44 2.8 1,587 Jersey 146 8.1 8 0.4 342 19.1 1,240 69.1 59 3.3 1,795 Kent 80,997 63.2 23,443 18.3 15,950 12.4 6,290 4.9 1,458 1.1 128,138 Lancashire 105,631 88.3 8,010 6.7 4,720 3.9 1,272 1.1 14 0.0 119,647 Leicestershire 45,668 56.4 6,099 7.5 9,834 12.1 5,289 6.5 14,148 17.5 81,038 Lincolnshire 46,184 56.2 3,078 3.7 5,024 6.1 27,172 33.0 790 1.0 82,248 Merseyside 93,307 77.5 5,237 4.4 14,961 12.4 6,587 5.5 245 0.2 120,337 Metropolitan 221,050 36.0 48,262 7.9 65,958 10.8 152,762 24.9 125,294 20.4 613,326 Norfolk 40,924 64.3 8,507 13.4 7,112 11.2 5,145 8.1 1,990 3.1 63,678 North Wales 46,169 75.3 2,889 4.7 5,035 8.2 6,001 9.8 1,247 2.0 61,341 North Yorkshire 27,015 36.5 14,130 19.1 24,189 32.6 8,774 11.8 3 0.0 74,111 Northamptonshire 45,392 80.2 5,308 9.4 5,256 9.3 586 1.0 23 0.0 56,565 Northumbria 72,802 70.3 7,281 7.0 13,236 12.8 6,318 6.1 3,871 3.7 103,508 Nottinghamshire 46,436 60.5 19,744 25.7 7,941 10.3 1,913 2.5 708 0.9 76,742 PSNI 13,421 98.0 43 0.3 117 0.9 109 0.8 3 0.0 13,693 South Wales 78,374 85.6 3,512 3.8 1,647 1.8 3,761 4.1 4,239 4.6 91,533 South Yorkshire 62,443 69.0 7,951 8.8 2,114 2.3 6,041 6.7 11,957 13.2 90,506 Staffordshire 23,575 29.0 18,535 22.8 13,972 17.2 7,704 9.5 17,616 21.6 81,402 Suffolk 16,247 31.9 3,949 7.8 13,404 26.3 13,476 26.5 3,821 7.5 50,897 Surrey 74,046 72.5 9,299 9.1 8,650 8.5 5,578 5.5 4,500 4.4 102,073 Sussex 65,760 51.8 29,087 22.9 27,519 21.7 4,549 3.6 8 0.0 126,923 Thames Valley 38,595 20.4 18,924 10.0 37,864 20.0 78,487 41.5 15,213 8.0 189,083 Warwickshire 36,006 89.7 1,523 3.8 1,456 3.6 1,115 2.8 22 0.1 40,122 West Mercia 87,990 84.8 7,034 6.8 6,680 6.4 1,834 1.8 195 0.2 103,733 West Midlands 85,224 38.2 35,247 15.8 64,367 28.9 14,248 6.4 23,752 10.7 222,838 West Yorkshire 81,315 49.6 16,057 9.8 29,465 18.0 36,932 22.5 147 0.1 163,916 Wiltshire 37,242 72.1 2,246 4.3 408 0.8 3,479 6.7 8,289 16.0 51,664 MOD and PGA 2,121 95.4 56 2.5 35 1.6 11 0.5 0 0.0 2,223 Royal Military Police 12,698 91.2 379 2.7 457 3.3 268 1.9 127 0.9 13,929 Scottish Drug Enforcement Agency 23 44.2 5 9.6 8 15.4 10 19.2 6 11.5 52 UK Central Authority 29 93.5 2 6.5 0 0.0 0 0.0 0 0.0 31 Central 892 47.2 300 15.9 333 17.6 351 18.6 14 0.7 1,890 Dumfries and Galloway 991 43.3 355 15.5 460 20.1 466 20.3 19 0.8 2,291 Fife 1,114 44.9 370 14.9 469 18.9 504 20.3 25 1.0 2,482 Grampian 1,902 44.1 595 13.8 880 20.4 893 20.7 42 1.0 4,312 Lothian and Borders 4,173 46.4 1,343 14.9 1,709 19.0 1,714 19.1 48 0.5 8,987 Northern 1,183 46.4 366 14.3 435 17.1 447 17.5 120 4.7 2,551 Scottish Criminal Records Office 739 43.7 256 15.1 303 17.9 349 20.6 45 2.7 1,692 Strathclyde 6,053 45.5 1,965 14.8 2,412 18.1 2,759 20.7 127 1.0 13,316 Tayside 1,495 42.6 493 14.0 639 18.2 745 21.2 138 3.9 3,510 2,620,624 — 452,385 — 555,123 — 600,588 — 288,457 — 4,517,177