Since 2005 the Department has contracted with Capgemini UK plc for the design, and subsequently for the build and test, and hosting and support of the ContactPoint database; and with Capita Learning and Development to deliver training and deployment services associated with the implementation of ContactPoint to users.
The Department has also contracted with PA Consulting and WS Atkins as prime contractors to provide client-side consultancy services to support the development and implementation of the ContactPoint project.
Furthermore, the Department has contracted with a number of other suppliers for specialist consultancy and other ancillary services to support the set up and operation of ContactPoint system and project.
Practitioners will be able to access ContactPoint remotely (i.e. from locations other than local authority, health service or national partner organisations premises) only via secure remote access solutions authorised and provided by those organisations and compliant with the ContactPoint security policy. Technical security measures prevent access from unsecured wireless broadband or public locations such as internet cafes and wireless “hotspots”.