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Mid Staffordshire NHS Foundation Trust

Volume 491: debated on Thursday 23 April 2009

To ask the Secretary of State for Health if he will take steps to provide counselling services for (a) patients and (b) relatives of deceased patients of Mid Staffordshire NHS Foundation Trust who have been affected by the findings of the Healthcare Commission report on that Trust. (269770)

The new leadership team of Mid Staffordshire NHS Foundation Trust established a helpline on 17 March 2009 in response to the Healthcare Commission report. This helpline (currently administered by the Patient Advisory and Liaison Service and hosted by South Staffordshire Primary Care Trust) is the main point of contact for relatives of patients who died after receiving emergency care at Mid Staffordshire NHS Foundation Trust to request a review of their clinical records by a panel of independent clinicians.

A separate counselling service has not been set up but the Trust has assured the Department that it will ensure that both patients and the relatives of the deceased needing counselling services will be appropriately referred. The availability of counselling services will also be signposted following the conclusion of each independent review of clinical records.