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Departmental Correspondence

Volume 492: debated on Tuesday 12 May 2009

To ask the Chancellor of the Exchequer what procedure his Department follows for dealing with complaints received (a) by e-mail, (b) by post, (c) by telephone and (d) via his Department’s website. (274516)

HM Treasury’s complaints procedure is set out on the HMT website under:

http://www.hm-treasury.gov.uk/about_complaints.htm