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Swine Flu: Health Education

Volume 492: debated on Tuesday 12 May 2009

To ask the Secretary of State for Health what steps have been taken to make swine influenza information distributed by the Government accessible to deaf people who use British Sign Language. (274725)

A British Sign Language version of the swine flu information leaflet will be available to download from the NHS Choices and Directgov websites from Thursday 14 May and by DVD from Wednesday 20 May.

To ask the Secretary of State for Health what provisions his Department will make to ensure that deaf and hearing-impaired people have access to the same information as hearing people in respect of the National Flu Helpline. (274940)

The Swine Flu Information helpline is automated. It offers recorded information but no interaction with call handlers and is not therefore accessible to deaf or hearing impaired people. However, deaf and hearing-impaired people may access the same information through websites and a British Sign Language version of the swine flu information leaflet, available from the NHS Choices and Directgov websites from Thursday 14 May and on DVD from Wednesday 20 May.