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Jobcentre Plus: Manpower

Volume 492: debated on Wednesday 20 May 2009

To ask the Secretary of State for Work and Pensions what roles he expects the planned aditional 6,000 Jobcentre Plus staff to fill. (266130)

The administration of Jobcentre Plus is a matter for the acting chief executive of Jobcentre Plus, Mel Groves. I have asked him to provide the right hon. Member with the information requested.

Letter from Mel Groves dated 20 May 2009:

The Secretary of State has asked me to reply to your question asking what roles we expect the planned additional 6,000 Jobcentre Plus staff to fill. This is something that falls within the responsibilities delegated to me as Acting Chief Executive of Jobcentre Plus.

In line with the recent Budget announcements, Jobcentre Plus will be able to recruit up to 10,000 more staff. This is on top of the 6,000 new staff already announced in Pre Budget Report. Some 6,000 staff have been recruited between October 2008 and April 2009.

All of this new resource will be applied to customer-facing services. More than half of these will be Personal Advisers with the rest in customer intervention and support roles within our customer service operations.