In 2006, an agreement was entered into with Xansa UK Ltd., which involved three Government Departments, the Department of Health, Directgov and the Department for Education and Skills. This agreement was for the provision of a fully managed and hosted Content Management System and related services for each of the Departments’ websites.
In 2008, an agreement was entered into with NHS Shared Business Services for the provision of support services for the Department’s Business Management System. The outsourcing is not quite complete but the only action left is to finalise the terms and conditions of the contract. It is estimated that this will be complete by June 2009.
No other central support functions have been outsourced within the last five years.