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Vulnerable Adults: Protection

Volume 493: debated on Wednesday 3 June 2009

To ask the Secretary of State for Health who (a) monitors and (b) investigates complaints made against adult protection multi-agency committees set up in accordance with his Department’s “No Secrets” guidance, LAC (2000)7. (277868)

Adult protection committees (APCs) are the partnership bodies that develop multi-agency procedures for staff in partner agencies, including local authorities, the national health service and police, to follow when responding to allegations of abuse against vulnerable adults. APCs are also known as Safeguarding Adults Boards or Partnerships.

“No Secrets” does not prescribe arrangements for managing complaints about APCs. However, it would be good practice for each APC to agree a policy on handling complaints, including how complaints should be monitored and investigated.

APCs are accountable to the individual partner agencies, which should satisfy themselves that complaints are handled in accordance with the agreed policy.