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Driving: Licensing

Volume 493: debated on Friday 12 June 2009

To ask the Minister of State, Department for Transport how many complaints were received by (a) the Driver and Vehicle Licensing Authority and (b) his Department about the processing of driving licence applications in each year since 1997. (278657)

The number of complaints received by the Driver and Vehicle Licensing Agency in relation to driving licences for each financial year was:

Number

2008-09

1,208

2007-08

1,101

2006-07

959

2005-06

667

2004-05

812

2003-04

1,028

2002-03

684

2001-02

553

Data for years prior to 2001 are not available. Complaints received by the Department for Transport are forwarded to the Driver and Vehicle Licensing Agency and these are included in the above figures. These volumes are not stored.