[holding answer 12 June 2009]: The following table shows the number of driver quality monitoring (DQM) assessments conducted by the Driving Standards Agency in 2008-09.
Number Total DQM assessments 9,876 Unacceptable serious faults 2,382 Unacceptable dangerous faults 85
Assessment data is reported back to the client on the next day for potential remedial action. For assessments recording dangerous faults, the bus company is notified on the day of the assessment. In all cases, the client is responsible for any further action.