To ask the Secretary of State for Communities and Local Government what arrangements there are for (a) audit and (b) evaluation of the customer service given by HomeBuy agents. (279968)

I refer the hon. Member to the reply that my right hon. Friend the Member for Derby, South (Margaret Beckett) gave on 6 May 2009, Official Report, column 242-3W, to the hon. Member for Welywn Hatfield (Grant Shapps).