The figures are set out in the following table. They show the number of complaints received and not investigated (there are two main reasons why a complaint may not be investigated; if the complaint has not gone through the Land Registry complaints procedure first; or the complaint is not lodged within six months of the final outcome with Land Registry), the number of complaints investigated, and the total number of separate allegations considered within the ‘complaints investigated’ figure. The 2008-09 report has not been finalised.
Complaints received not investigated Complaints investigated Number of allegations investigated 2005-06 n/a 16 75 2006-07 38 24 121 2007-08 30 22 98 n/a = Not available.