DWP published the Commissioning Strategy in February 2008. This provides a set of principles to incentivise providers to support all customers on contracted employment provision. Longer and larger contracts will make provision attractive to a broader range of providers. This competition for and within contracts will incentivise providers to drive up performance offers, and the number of people they plan to get into work. Competition for flexible new deal contracts has been fierce, and preferred bidders have committed to get more people into work than the best of existing provision, employment zones.
Flexible new deal will replace a diverse patchwork of contracts with just 24. This will enable DWP to strengthen its contract management function. Contract managers will require suppliers to uphold their commitments, including how they provide support for all our customers.