Skip to main content

Debt Collection: Private Sector

Volume 494: debated on Monday 22 June 2009

To ask the Chancellor of the Exchequer what steps he is taking to monitor the practices of private debt collection firms contracted by HM Revenue and Customs. (280892)

HM Revenue and Customs (HMRC) is currently undertaking a small scale six month pilot exercise involving the use of private sector debt collection agencies at some stages in the pursuit and recovery of some debts. The contracts in place for the trial are being closely monitored. They require the debt collection agencies to maintain the same standards as HMRC with provision for the Department to audit and assure this.