DECC firmly believes that tariff structures and information to consumers should be accessible and easier to understand, enabling consumers to make the right decisions about energy use, tariffs and suppliers.
The regulator Ofgem has recently closed a public consultation on a number of proposals to improve the consumer energy supply markets, including proposals seeking to end confusion over tariffs, to improve information overall to consumers, and to give added protection to consumers when they switch supplier.
We support Ofgem's work and look forward to seeing results from that process, in order to get the best results for consumers.