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Public Service Delivery

Volume 495: debated on Friday 3 July 2009

To ask the Chancellor of the Exchequer what recent steps his Department has taken to co-ordinate the improvement of public service delivery. (283141)

[holding answer 1 July 2009]: HM Treasury works closely with the Cabinet Office on coordinating and monitoring delivery of key initiatives. The Government have recently set out its approach to improving public services in publications such as Excellence and Fairness: Achieving World Class Public Services; Working Together: Public Services on your side and Building Britain's Future.

The approaches outlined support the Public Service Agreements which set out the Government's top priorities for improving public services and other outcomes. At the Comprehensive Spending Review 2007, the Government set out 30 cross-departmental PSAs covering areas such as better health and wellbeing, safer communities and educational standards. Progress on PSAs is reported to Parliament in the Departmental Annual Reports and the Autumn Performance Report. The Prime Minister's Delivery Unit within the Treasury works closely with other government departments to support improvements to public services through the delivery of cross-departmental PSAs.