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Departmental Services

Volume 495: debated on Monday 6 July 2009

To ask the Secretary of State for Work and Pensions if she will assess the merits of providing the face-to-face services administered by her Department's agencies in partnership with the post office network. (282583)

The Government have now agreed a new contract for the Post office card account with Post Office Ltd. The contract will run through to March 2015, with the option of a two-year extension beyond that. The Government are looking to see whether more of their services can be delivered through post offices and my Department is taking an active part in those discussions. We want to deliver services in the most efficient way, which deliver both value for money and provide the best customer service. And we are always open to ideas about the role that the post office can play in that.