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Students: Loans

Volume 495: debated on Monday 6 July 2009

To ask the Chancellor of the Exchequer how many people have complained to HM Revenue and Customs about the way in which money has been collected from their salaries for the Student Loans Company in the last three years; and if he will make a statement. (284378)

HMRC collects income-contingent student loan repayments and forwards information about these to the Student Loans Company (SLC), who administer borrower accounts. In the last three tax years HMRC has sent SLC over 4.3 million reports of the total student loan repayments deducted from the annual salaries of individual borrowers.

During this period HMRC has received 22 complaints from student loan borrowers about the repayment collection process from salaries:

Number of complaints

2006-07

5

2007-08

5

2008-09

12