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Disability Discrimination Act 1995

Volume 495: debated on Tuesday 7 July 2009

To ask the Minister of State, Department for Transport what guidance his Department has issued to travel companies on their obligations under the Disability Discrimination Act 1995. (284371)

The Department for Transport commissioned the Disability Rights Commission (DRC) (before it was absorbed into the Equality and Human Rights Commission) to produce a series of good practice guides for transport providers. The guides were published in 2007; each guide deals with a different transport sector and offers practical advice on good practice in serving disabled customers.

They can now be found on the DRC website archive at:

A Practical Guide for Rail services:

A Practical Guide for Taxi and Private Hire Services:

A Practical Guide for Breakdown Recovery Operators:

A Practical Guide for Buses and Scheduled Coaches:

A Practical Guide for Tour Coach Operators:

A Practical Guide for Vehicle Rental Firms: