On 30 June 2009 Ofgem published final audit reports from PKF on complaint handling by (a) the main six suppliers and (b) smaller suppliers. Copies of both of these reports have been placed in the House of Commons Library. An interim report was not produced by PKF as part of this process.
The fees paid to PKF in respect of its work for Ofgem on complaints handling, amounted to £93,378.24 (exclusive of VAT). A copy of the Terms of Reference given to PKF have been placed in the Libraries of the House.