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Jobcentre Plus: Manpower

Volume 496: debated on Wednesday 15 July 2009

To ask the Secretary of State for Work and Pensions how many (a) directors, (b) senior managers, (c) specialist and delivery managers and (d) executive support and administration staff there were in each Jobcentre Plus office in each of the last five years. (280619)

The administration of Jobcentre Plus is a matter for the acting chief executive of Jobcentre Plus, Mel Groves. I have asked him to provide the hon. Member with the information requested.

Letter from Mel Groves:

The Secretary of State has asked me to reply to your question asking how many (a) directors, (b) senior managers, (c) specialist and delivery managers and (d) executive support and administration staff there were in each Jobcentre Plus office in each of the last five years. This is something which falls within the responsibilities delegated to me as Acting Chief Executive of Jobcentre Plus.

The information you have requested is not available in the form you have sought. Detailed statistics are not routinely held on staff by the descriptions you have provided; nor are staff necessarily allocated to a specific Jobcentre Plus office. Jobcentre Plus is a national organisation and delivers its services from around 850 locations around Britain. Those include Jobcentres, Contact Centres and Benefit Delivery Centres. We also operate from a small number of head office and regional office sites in different parts of the country where co-location arrangements apply.

However, the enclosed table provides a breakdown of staff, by grade, over each of the last five years. That provides an illustration of senior management, middle management and administrative posts in Jobcentre Plus. The information reflects the position at the end of March in each of the last five years.

Jobcentre Plus grade breakdown: March 2005 to March 2009

Grade

March 2005

March 2006

March 2007

March 2008

March 2009

SCS1

52

41

58

51

45

Band G

152

143

143

144

133

Band F

383

339

359

345

335

Band E

1,353

1,185

1,129

1,070

1,065

Band D

4,239

3,742

3,842

3,760

3,913

Band C

28,106

26,730

25,595

25,450

26,638

Band B

35,860

35,151

33,762

33,069

35,239

Band A

4,330

3,891

3,058

2,527

2,110

Total

74,475

71,222

67,946

66,416

69,478

1 SCS = Senior Civil Service

Notes:

Senior Civil Service will include Directors and some senior managers; Bands G-E will include some senior managers, specialists and a number of delivery managers as well as some executive support functions; Bands D-C will also include delivery managers and executive support functions; Bands B-A comprise administrative staff.