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Armed Forces: Housing

Volume 496: debated on Monday 20 July 2009

To ask the Secretary of State for Defence how many emergency maintenance requests were made for properties occupied by service personnel and their families in each month since October 2007; and what the average time was for requested maintenance to take place. (277258)

The requested information is not held centrally and will take a little time to collate and verify. I will write to the hon. Member.

Substantive answer from Kevan Jones to Lady Sylvia Hermon:

In my answer of 1 June 2009 (Official Report, column 37W) I undertook to write to you with details of how many emergency maintenance requests were made for properties occupied by Service personnel and their families in each month since October 2007; and what the average time was for requested maintenance to take place.

The table below shows the number of emergency repair calls in the UK since October 2007. Like for like information about cases overseas is not held centrally or on a consistent basis.

UK

October 2007

3,085

November 2007

3,784

December 2007

3,637

January 2008

4,105

February 2008

3,464

March 2008

3,412

April 2008

3,073

May 2008

2,389

June 2008

2,263

July 2008

2,621

August 2008

2,809

September 2008

3,046

October 2008

3,591

November 2008

4,044

December 2008

5,441

January 2009

5,022

February 2009

3,739

March 2009

3,447

Information on response times is not held in the format requested. The MOD contract sets the response time for attending emergency repairs as 3 hours, and repairs to remedy or make safe are to be completed within 24 hours.

In the UK, requests for repairs to Service Family Accommodation are classed as an emergency in cases where there is an immediate risk of injury to individuals or damage to property, or where the problem could give rise to serious inconvenience or hardship to occupants. Examples include a total loss of essential facilities or insecure premises.

To ask the Secretary of State for Defence how many and what percentage of units of service (a) single living accommodation and (b) service family accommodation at each location in (i) England, (ii) Wales and (iii) Northern Ireland are in each condition grade. (287911)

Details of single living accommodation (SLA) and service family accommodation (SFA) units broken down by grade and location in England, Wales and Northern Ireland are not held centrally and could be provided only at disproportionate cost.

However, as at June 2008, the latest date for which figures are available, SLA in each country was at the following “grade”, an assessment of the physical condition of the accommodation and “scale”.

Grade 1

Grade 2

Grade 3

Grade 4

Total

England

30,705

15,702

18,862

56,799

122,068

Percentage

25

13

15

47

Northern Ireland

1,002

960

1,402

776

4,140

Percentage

24

23

34

19

Wales

671

1,277

160

1,129

3,237

Percentage

21

39

5

35

An asset survey of SFA in England and Wales is currently being undertaken to help plan and prioritise the maintenance and improvement of SFA properties more effectively and to target resources at areas of greatest need. As at 1 July 2009, of the 44,000 SFA properties in England and Wales, over 33,500 had been surveyed and were at the following Standard for Condition (SfC).

SfC

Number of properties

Percentage

S1fC

12,089

36

S2fC

19,525

58

S3fC

1,850

6

S4fC

231

1

1 Less than 1 per cent.

Although NI SFA has not been assessed for its SfC, it is generally considered to be in a good condition.