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Water Charges

Volume 496: debated on Tuesday 1 September 2009

To ask the Secretary of State for Environment, Food and Rural Affairs how many people have accessed social tariff schemes in each water company area in each of the last five years. (288505)

The number of customers accepted on to the vulnerable groups scheme by water companies in each of the last five years is set out in the following table.

This will not strictly equal the number of customers currently on the tariff, owing to applications expiring during the year, bereavements, changes of occupancy and applications still being processed at year end.

Ofwat only routinely collects these data for the compulsory vulnerable groups tariff (WaterSure), and not for any other social tariffs which individual companies may offer.

Total number of successful applications for vulnerable groups tariff

2004-05

2005-06

2006-07

2007-08

2008-09

Anglian and Hartlepool

682

719

904

3,385

3,068

Dwr Cymru

319

426

580

899

1,070

United Utilities

1,114

1,447

1,565

2,286

2,551

Northumbrian and Essex and Suffolk

483

672

898

1,077

1,403

Severn Trent

916

1,223

1,508

2,385

3,399

South West

1,645

2,962

3,857

5,837

6,782

Southern

258

324

280

197

641

Thames

1,323

1,780

2,053

2,333

2,747

Wessex

481

622

751

837

972

Yorkshire and York

1,059

1,308

1,663

2,090

2,702

Bournemouth and West Hampshire

118

96

222

274

381

Bristol

211

391

478

511

620

Cambridge

81

97

108

128

163

Dee Valley

10

16

36

73

83

Folkestone

33

42

106

176

270

Portsmouth

24

30

30

43

73

South East Water (including mid-Kent)1

229

217

143

249

156

South East Water (excluding mid-Kent)

91

114

102

97

Mid-Kent

138

103

41

152

South Staffs

39

139

198

259

364

Sutton and East Surrey

38

64

91

110

113

Tendring Hundred

313

328

425

468

533

Three Valleys

251

284

316

504

788

Industry total

9,627

13,187

16,212

24,121

28,879

1 In 2007, South East Water absorbed mid-Kent water. The figures shown above for the new South East Water (including mid-Kent) until 2007-08 are a sum of the figures reported by the former separate companies. The split between the former companies is shown in italics for information. These figures do not contribute to the industry totals.