Everyone living in supported living has a community care plan and increasingly a person-centred plan. The resources allocated to support them are based on these plans and are monitored through the care management assessment, and review process. These reviews take place at least once a year and ensure that arrangements set out in the plans are in place and that the person is receiving high quality support as agreed.
The Care Quality Commission (CQC) regulates health and adult social care services, whether provided by the national health service, local authorities, private companies or voluntary organisations. CQC ensures that essential common quality standards are being met where care is provided and work towards the improvement of care services.
Domiciliary Care Agencies, who provide care support for people in supported living, must be registered with the CQC and they inspect them. Local authority commissioners of these care services will have contract management arrangements in place to monitor individual Agencies.