The manuals used by the Valuation Office Agency (VOA) are routinely updated to reflect changes and new information. They are published online at:
The section of the VOA’s Rating Manual relevant to advertising rights and stations can be found at:
Licensed property is covered in the following section of the VOA’s Rating Manual:
The six process areas are those related to the HMG information Assurance Maturity Model and Assessment Framework, specifically:
Leadership and Governance
Training, Education and awareness
Information Risk Management
Through-Life Information Assurance Measures
Assured Information Sharing
The Deloitte report assesses the Valuation Office Agency’s (VOA) security maturity and identifies the areas for improvement to enable full compliance with the Poynter review, with the HMG Security Policy Framework and Minimum Mandatory Measures and ISO 27001—the industry standard measure for information security compliance.
The report has therefore been classified as restricted, and cannot be published. Redaction of material, which may aggravate security risks if published, would render the report meaningless.