[holding answer 9 September 2009]: The Immigration Case Work programme stems from the immigration and nationality directorate (IND) review in 2006, which identified that the business has had to operate with systems that were not designed to cope with the scale of change and business volumes experienced in recent years.
The programme’s vision is to deliver a new immigration case working capability that will enable the UK Border Agency to operate with the levels of efficiency and service found in leading case working organisations. This will be achieved by delivering radical changes to business processes and improvements to the enabling IT systems. The programme has adopted recognised leading practice by scheduling the development and roll-out of the new systems over time; from the first pilot release in March 2009 to replacement of the legacy systems for protection in 2013 (as discussed with the Committee for Public Accounts earlier this year). The phased approach also ensures that the Agency can afford to fund the programme as part of its business plan. The programme is within budget.
In the last 12 months, the following contracts with their monetary values were let in relation to the new immigration casework database, Integrity.
Notes:
1. The following figures only cover IT contracts awarded by ICW, excluding contractors and consultants.
2. The monetary values exclude VAT.
Contract Monetary value of contract excluding VAT, gross figure (£) ATOS Origin IT Services UK Limited 472,151 ATOS Origin IT Services UK Limited 6,748,997 CA PLC 64,034 CESG 15,000 DELL Corporation Limited 12,781,709 DWP (Shared Services) 722,059 Field Fisher Waterhouse 420,001 Fujitsu Services (Alcedo) Limited 143,351 IBM Direct United Kingdom Limited 16,420 10 IBM Direct United Kingdom Limited 15,845,119 Oracle Corporation UK Limited 90,000 Specialist Computer Centres PLC 1,409,078 Specialist Computer Centres PLC 58,803 Specialist Computer Centres PLC 2,294,856 Specialist Computer Centres PLC 25,000 Specialist Computer Centres PLC 80,846 Specialist Computer Centres PLC 2,249,500 Total 43,436,924
In addition, a number of contracts have been let in the last 12 months in respect of changes made to the FCO Proviso system as part of the roll out of the Integrity solution. These are as follows:
Item Monetary value of contract excluding VAT (£) Initial Scoping and Design Work for Early ICW Projects 27,130.01 Early ICW Projects August 2008 to January 2009 165,000.00 First year product support services for ICW Early Deliverables—provided by Software AG 87,879.58 ICW Early Deliverables—FCO Services resources required for the next stage of the project 213,315.00 ICW ED Software AG EICW 237,664.92 EICW related Professional Services (refusal/non-refusal notices 49,094 Total 780,083.51