The number of households assisted through the Warm Front scheme in each year since 2002 is set out in the following table:
Scheme year Number of households assisted 2002-03 219,328 2003-04 188,974 2004-05 208,084 2005-06 173,184 2006-07 253,079 2007-08 268,900 2008-09 233,594
Number of households assisted
Since 2006 Eaga plc has provided financial assistance to some of those Warm Front clients who were unable to meet the cost of an excess contribution required for work to be done. The amounts spent by Eaga, in this respect, in each year since 2006 are provided in the following table:
Fund (£000) 2006-07 759 2007-08 1,262 2008-09 914 Total 2,935
The responsibility for the procurement of heating materials used under the scheme lies with Eaga plc, the scheme administrator.
The Department was party to the contracts for the supply of heating materials until they were novated to Eaga plc. The dates at which the contracts with each contracted supplier were novated to Eaga were 1 April 2008 and 2 March 2009 for Wolseley and Graham Group respectively.
Prior to September 2009, 76 individuals had undertaken inspection work for Warm Front.
By 1 May 2010 all Warm Front inspectors will require a higher level of Gas Safe qualification. The process of assessing training requirements of current inspectors is still underway.
[holding answer 14 September 2009]: DECC has recently completed a review of the contract with the main contractor and Scheme administrator, Eaga plc. This has resulted in a revised set of contractual arrangements between DECC and Eaga which will result in increased value for money and improvements in the service Warm Front provides to its customers.
DECC performs monthly reviews of Eaga’s performance against contractual service level indicators. In addition DECC commissions regular audits to ensure Warm Front is delivered in accordance with contractual requirements.