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NHS: Crimes of Violence

Volume 497: debated on Wednesday 14 October 2009

To ask the Secretary of State for Health pursuant to the answer of 15 July 2009, Official Report, column 532W, on health visitors: crimes of violence, what figures his Department holds on incidents of harassment, bullying or abuse of (a) heath visitors and (b) other national health service staff by (i) patients and service users and (ii) managers. (291451)

Information on the number of incidents of bullying, harassment or abuse against national health service staff is not collected centrally. This could be collected only at disproportionate cost. However, the 2008 survey of national health service staff undertaken by the Healthcare Commission provided information on staff views about working in the national health service, including experience of harassment, bullying or abuse. The relevant findings are presented in the following table.

Percentage staff experiencing harassment, bullying or abuse from patients/relatives in last 12 months

Percentage staff experiencing harassment, bullying or abuse from staff in last 12 months

All Health Visitors



All NHS Staff