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Departmental Telephone Services

Volume 497: debated on Thursday 22 October 2009

To ask the Secretary of State for Defence how many helplines his Department operates; and how much his Department has received from the operation of such helplines in each of the last three years. (294977)

The provision of helplines is determined at local level in accordance with individual business requirements and obtained directly from the supplier. Records of such helplines are not held centrally and information relating to them, including any revenue accrued, could be provided only at disproportionate cost.