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Departmental Telephone Services

Volume 497: debated on Thursday 22 October 2009

To ask the Secretary of State for Health how many helplines his Department operates; and how much his Department has received from the operation of such helplines in each of the last three years. (294981)

The Department’s Communications Directorate runs nine campaign-specific phone lines and there are an additional four campaign linked lines run by other parts of the Department.

No profit is made by the Department on calls to these lines.

Information on any other telephone services that may be run on behalf of the Department is not held centrally and cannot be provided except at disproportionate cost.