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Valuation Office: Training

Volume 497: debated on Thursday 22 October 2009

To ask the Chancellor of the Exchequer pursuant to the answer of 21 May 2009, Official Report, column 1513W, on the Valuation Office, and of 21 May 2009, Official Report, column 1514W, on the Valuation Office: training, if he will place in the Library an electronic copy of each of the 25 other e-learning programmes. (294368)

There are now 30 e-learning programmes available to all Valuation Office Agency staff. 24 of these programmes have been developed in-house (as listed). One of the programmes has already been placed in the Library and copies of the remaining 23 programmes will be deposited in CD Rom format as soon as it is possible to create the discs.

1. Address Application

2. Enquiry Handling and Appeals Direct

3 Basic English Skills Grammar and Punctuation

4. Code of Measuring Practice

5. Council Tax

6. Data Security

7. Digital Dictation

8. Dwelling-house Coding (a copy of this has already been deposited in the Library)

9. Enterprise Resource Planning

10. Freedom of Information including Data Protection and Other Information Law

11. Health and Safety Site Inspections

12. Introduction to the VOA Internet

13. Omnidox

14. Performance Management

15. Rating Revaluation 2005 Maintenance and Defence

16. RSA Pattern Valuation Process 2005 Rating List

17. Strategic Asset Management

18. The Development Process including Assessment Centres

19. The VOA Welcome Programme

20. Transfer of TRS Functions to the VOA

21. Vacancy Filling

22. Reval 2010 Summary Valuation Enquiry Handling

23. Change Management

24. Fraud Awareness Training Package.

The following five programmes are commercial learning products that have been developed by external companies and are not owned by the Valuation Office Agency Copies of these programmes will not be included in the deposit to the Library of the House.

25. Euclidian

26. Fire Awareness in the Workplace

27. MS Office e-learning

28. Ten Thumbs Typing

29. NBS Learning Channels

30. Equality and Diversity In Practice.