There are now 30 e-learning programmes available to all Valuation Office Agency staff. 24 of these programmes have been developed in-house (as listed). One of the programmes has already been placed in the Library and copies of the remaining 23 programmes will be deposited in CD Rom format as soon as it is possible to create the discs.
1. Address Application
2. Enquiry Handling and Appeals Direct
3 Basic English Skills Grammar and Punctuation
4. Code of Measuring Practice
5. Council Tax
6. Data Security
7. Digital Dictation
8. Dwelling-house Coding (a copy of this has already been deposited in the Library)
9. Enterprise Resource Planning
10. Freedom of Information including Data Protection and Other Information Law
11. Health and Safety Site Inspections
12. Introduction to the VOA Internet
13. Omnidox
14. Performance Management
15. Rating Revaluation 2005 Maintenance and Defence
16. RSA Pattern Valuation Process 2005 Rating List
17. Strategic Asset Management
18. The Development Process including Assessment Centres
19. The VOA Welcome Programme
20. Transfer of TRS Functions to the VOA
21. Vacancy Filling
22. Reval 2010 Summary Valuation Enquiry Handling
23. Change Management
24. Fraud Awareness Training Package.
The following five programmes are commercial learning products that have been developed by external companies and are not owned by the Valuation Office Agency Copies of these programmes will not be included in the deposit to the Library of the House.
25. Euclidian
26. Fire Awareness in the Workplace
27. MS Office e-learning
28. Ten Thumbs Typing
29. NBS Learning Channels
30. Equality and Diversity In Practice.