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Royal Mail: Industrial Disputes

Volume 498: debated on Monday 26 October 2009

To ask the Minister of State, Department for Business, Innovation and Skills what estimate he has made of the number of items of mail which have been delayed by industrial action by Royal Mail employees in the last three months. (294580)

Operational matters are the direct responsibility of the company. I have therefore asked the chief executive of Royal Mail, Adam Crozier, to provide a direct reply to the hon. Member.

A copy of the response will be placed in the Libraries of the House.

To ask the Minister of State, Department for Business, Innovation and Skills what compensation is available to small businesses adversely affected by industrial action by Royal Mail employees; and if he will make a statement. (294581)

It is clear that national postal strikes will have an impact on small businesses that heavily depend upon Royal Mail services. Compensation for delayed mail is a matter for Royal Mail who have put in place a compensation framework agreed with Postcomm, the industry regulator. Compensation for delays caused by industrial action relating to Royal Mail's bulk mail products is subject to a decision by the regulator.

To ask the Minister of State, Department for Business, Innovation and Skills what estimate he has made of the effects of a national strike by Royal Mail employees on (a) online retailers, (b) small businesses and (c) the UK economy. (294675)

It is clear that national postal strikes will have an impact on those businesses and associated services that heavily rely on Royal Mail services.

We are in regular contact with both the management and the union about the dispute. Our message to them is that, in the interests of Royal Mail, the Communication Workers Union members and the country, they should sit down and resolve this dispute through talks.

To ask the Minister of State, Department for Business, Innovation and Skills how many items of mail he estimates would be delayed by (a) a national postal strike, (b) a series of rolling strikes and (c) unofficial industrial action; and if he will make a statement. (294677)

Any delay in the mail caused by industrial action depends on the type of action called and the effectiveness of Royal Mail’s business continuity and recovery plans. I have therefore asked the Chief Executive of Royal Mail, Adam Crozier, to provide a direct reply to the hon. Member.

A copy of the response will be placed in the Libraries of the House.

To ask the Minister of State, Department for Business, Innovation and Skills what compensation will be paid by the Royal Mail to businesses which can demonstrate financial losses from postal strikes. (295689)

Compensation for delayed mail is a matter for Royal Mail who have put in place a compensation framework agreed with Postcomm, the industry regulator. Details concerning Royal Mail's compensation procedures can be found on Royal Mail's website

www.royalmail.com

Compensation for delays caused by industrial action relating to Royal Mail's bulk mail products is subject to a decision by the regulator.