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Local Government Services

Volume 498: debated on Monday 26 October 2009

To ask the Secretary of State for Communities and Local Government what his Department's policy on the Total Place initiative is; and how many councils he expects to participate in pilot schemes under the initiative. (294880)

Total Place is an ambitious initiative that will consider how a ‘whole area’ approach to public services can lead to better services at less cost through 13 pilot areas covering 63 councils from across England.

This work forms part of the Operational Efficiency programme (OEP) strand led by Sir Michael Bichard which seeks to create the environment where collaboration and innovation on the frontline leads to reduced costs and new ways of working.

Each of the pilots has picked at least one particular theme to explore in detail how delivery partners in the pilot area will work together, to identify innovative ways to deliver better, customer-led services for less. It will help them to bring together the evidence on the needs of their customers, and on what is being spent, by which agencies, and on what services, to address those needs.