To ask the Secretary of State for Justice how many helplines his Department operates; and how much his Department has received from the operation of such helplines in each of the last three years. (294983)

Ministry of Justice operates the following 11 helplines either directly or through its Executive Agencies: National Offender Management Service Victim Helpline, Home Detention Curfew and Release on Temporary Licence Helpline, National Mediation Helpline, Family Mediation Helpline, Sentence Calculation Helpline, Prisoners’ Families Helpline, Prisoners Abroad Helpline, Nacro Resettlement Plus Helpline, Her Majesty’s Courts Service Bulk Centre Helpdesks, Office of the Public Guardian Helpline, the Land Registry telephone service.

In addition the Legal Services Commission (a non-departmental public body of the Ministry of Justice) operates the following three helplines: Community Legal Advice, Criminal Defence Service Direct and the Duty Solicitor Call Centre.

The Department continually reviews the provision and usage of its helplines to ensure that they meet the needs of their users and to ensure that value for money is optimised in respect of these services.

Three of these helplines operated revenue sharing agreements with their telecoms providers in respect of their telephone services.

The Land Registry received the following sums:

This arrangement ceased in February 2008. The sum received in 2008-09 is a rebate figure relating to the previous year.

Her Majesty’s Courts Service Bulk Centre Helpdesks received the following sums:

The Legal Services Commission received the following sums in respect of the Community Legal Advice helpline: