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Departmental Telephone Services

Volume 498: debated on Wednesday 28 October 2009

To ask the Secretary of State for Foreign and Commonwealth Affairs how many helplines his Department operates; and how much his Department has received from the operation of such helplines in each of the last three years. (294980)

The Foreign and Commonwealth Office (FCO) operates a travel advice telephone information line and does not receive any financial gain from this service.

In addition, in a consular crisis overseas the FCO can release an emergency telephone number for members of the public to use to report the possible involvement of friends or relatives. The FCO does not charge for this service.