To ask the Minister of State, Department for Business, Innovation and Skills how many complaints were received by UK Trade and Investment in each of the last four years. (295067)

[holding answer 22 October 2009]: This information is publicly available at Annex D of the UK Trade and Investment Departmental Report and Resource Accounts 2008-09, published 20 July and as presented to the House of Commons. ISBN: 9 78 010296 1706 and, for previous years, in the corresponding publications of the Department of Business Innovation and Skills (previously the Department of Business Enterprise and Regulatory Reform) and the Foreign and Commonwealth Office.

To ask the Minister of State, Department for Business, Innovation and Skills what targets for responding to complaints were adopted by UK Trade and Investment in each of the last four years. (295068)

[holding answer 22 October 2009]: This information is publicly available at Annex D of the UK Trade and Investment Departmental Report and Resource Accounts 2008-09, published 20 July and as presented to the House of Commons. ISBN: 9 78 010296 1706 and, for previous years, in the corresponding publications of the Department of Business Innovation and Skills (previously the Department of Business Enterprise and Regulatory Reform) and the Foreign and Commonwealth Office.