The Student Loans Company has released figures to show the levels of processing and payment of Student Support in England for the 2009/10 academic year. The information is available on the Student Loans Company website and includes information, under “application status”, on “applications currently being processed” and “further information required from student/sponsors”.
I am informed by the SLC that, for those Student Finance England applications for both new students and those returning to University which had been approved by 1 November 2009, the average number of days from the date the applications were submitted to the date they were approved was 31 days.
I have received two representations from applicants of Student Finance England complaining that passports had not yet been returned. Both were advised on the reasons for the delay and have now had their passports returned.