To ask the Secretary of State for Defence how many complaints Modern Housing Solutions received about animal infestations in service accommodation in each of the last five years. (304331)

The requested information is not recorded separately and could be provided only at disproportionate cost.

To ask the Secretary of State for Defence how many complaints were received by Modern Housing Solutions about accommodation for service personnel and their families in each of the last 12 months. (304332)

Modern Housing Solutions (MHS) is responsible for the repair and maintenance of some 44,000 service family accommodation properties in England and Wales, and attend some 200,000 response repair jobs each year.

The following table details the total number of complaints received about all aspects of the maintenance and repair service provided for the last 12 months:

These figures include calls about all aspects of the repair and maintenance service provided by MHS, ranging from missed or late appointments and duration of work, to vehicle parking and debris left on site.

To ask the Secretary of State for Defence how many complaints were received by Modern Housing Solutions on the maintenance of service accommodation in (a) Inverness, Nairn, Badenoch and Strathspey constituency, (b) the Highlands and (c) Scotland in each month in 2009 to date. (304651)

The Housing Prime Contract with Modern Housing Solutions covers England and Wales only. Service family accommodation (SFA) in Scotland is repaired and maintained by Turner Estate Solutions, the regional prime contractor for Scotland, who repair and maintain some 3,000 SFA properties in Scotland.

It is not possible to provide information in the format requested, however, the total number of complaints received about the repair and maintenance service in Scotland for 2009 is provided in the following table.