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Pipex Homecall: Complaints

Volume 502: debated on Tuesday 8 December 2009

To ask the Minister of State, Department for Business, Innovation and Skills how many complaints from consumers Ofcom (a) received and (b) upheld relating to Pipex Homecall and its related companies in the last 12 months; and if he will make a statement. (304595)

The matter raised is the responsibility of the independent regulator, the Office of Communications (Ofcom), which is accountable to Parliament rather than Ministers. Accordingly, I have asked the chief executive of Ofcom to reply directly to the hon. Member. Copies of the chief executives letter will be placed in the Libraries of both Houses.