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NHS: DHL

Volume 502: debated on Wednesday 9 December 2009

To ask the Secretary of State for Health what mechanisms are being used to monitor the performance of DHL under its contract for NHS supply and delivery of medical supplies and equipment; and if he will make a statement. (304253)

The Department signed a 10-year Master Services Agreement with DHL on 4 September 2006 for the provision of procurement and supply chain services, trading under the name of NHS Supply Chain.

Schedule 23 of the Master Services Agreement sets out the Key Performance Indicators and post-transition Key Performance Indicators. The post-transition phase began in August 2007.

A copy of Schedule 23 of the Master Services Agreement has been placed in the Library.