The Department signed a 10-year Master Services Agreement with DHL on 4 September 2006 for the provision of procurement and supply chain services, trading under the name of NHS Supply Chain.
Schedule 23 of the Master Services Agreement sets out the Key Performance Indicators and post-transition Key Performance Indicators. The post-transition phase began in August 2007.
A copy of Schedule 23 of the Master Services Agreement has been placed in the Library.