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Departmental Telephone Services

Volume 502: debated on Thursday 10 December 2009

To ask the Secretary of State for International Development how many telephone lines with the prefix (a) 0870, (b) 0845 and (c) 0800 his Department (i) operates and (ii) sponsors; how many calls were received to each number in the last 12 months; and whether alternative numbers charged at the BT local rate are available in each case. (305214)

The Department for International Development (DFID) has one telephone number with the prefix 0845. This is used by the Department's Public Enquiry Point in our office in Scotland. DFID pay a fixed annual fee for this telephone line which includes rental and all outgoing call charges. This line is managed via the Governments Management Telecoms Service and DFID does not receive any payment for calls made to this number. Calls to this number are charged at the local rate.

DFID does not keep a record of calls made to the 0845 number, this information would need to be specifically requested from our supplier.

DFID do not have any telephone lines with the prefix 0800 or 0870.