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Departmental Telephone Services

Volume 502: debated on Monday 14 December 2009

To ask the Secretary of State for Northern Ireland how many telephone lines with the prefix (a) 0870, (b) 0845 and (c) 0800 his Department (i) operates and (ii) sponsors; how many calls were received to each number in the last 12 months; and whether alternative numbers charged at the BT local rate are available in each case. (305215)

The requested information is set out in the following table. It is applicable to the Northern Ireland Office (NIO) core Department only.

Operate or sponsor

Call received to number in the last 12 months

Alternative number charged at the BT local rate available

Telephone lines with prefix 0870

Telephone lines with prefix 0845

Phoneline for Perpetrators of Domestic Violence 0845 1228608

National Phoneline is sponsored by Home Office for service for England and Wales. NIO sponsors service for NI callers

31 calls received from NI residents (during period 1 October 2008 to 30 September 2009 i.e. period for which stats are available)

No

Mentally Disordered Victim Information Scheme 0845 6025488

NIO

Less than 10 call per year

No

Telephone lines with prefix 0800

24 Hour Domestic Violence Helpline 0800 9171414

NIO sponsors in partnership with DHSSPS and NIHE

30,054 calls (during period 1 October 2008 to 30 September 2009 i.e. period for which stats are available)

No