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Revenue and Customs: Internet

Volume 502: debated on Monday 14 December 2009

To ask the Chancellor of the Exchequer what redesigns of websites operated by HM Revenue and Customs have been carried out since 27 June 2007; and what the (a) cost to the public purse and (b) date of completion of each such redesign was. (306209)

HM Revenue and Customs has not undertaken a redesign of its website. It has however made significant incremental improvements to the site since April 2008—including new content, improved navigation and a new look and feel in key sections of the site. This work is an integral part of its Service Transformation Agreement and commitment to converge content and services on and by 2011. Costs are projected at a total of £10.7 million over the period 2007-08 to 2010-11.