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Children: Databases

Volume 503: debated on Thursday 14 January 2010

To ask the Secretary of State for Children, Schools and Families for how many months ContactPoint has operated without its children missing education function; and what steps have been take to restore that function. (309715)

ContactPoint’s Children Missing Education (CME) report function is working properly and is available to all local authorities in England.

On 2 November 2009, the Department raised an issue with the supplier of the ContactPoint system, following the identification by a local authority that it could no longer access the CME report function. This issue was raised using the standard problem resolution process and the functionality was restored on 18 December 2009.