Skip to main content

Employment Schemes

Volume 504: debated on Monday 18 January 2010

To ask the Secretary of State for Work and Pensions (1) what estimate she has made of the number of Jobcentre Plus customers who have had fortnightly jobsearch reviews shorter than their allocated time in the latest period for which figures are available; (309333)

(2) what guidance her Department has issued on the time an adviser should spend with jobseekers at their fortnightly jobsearch review;

(3) what information her Department collects on the time spent by staff with Jobcentre Plus customers during their fortnightly jobsearch review;

(4) what estimate she has made of the average time taken to perform a fortnightly jobsearch in each month of 2009.

The administration of Jobcentre Plus is a matter for the chief executive of Jobcentre Plus, Darra Singh. I have asked him to provide the right hon. Member with the information requested.

Letter from Darra Singh:

The Secretary of State has asked me to reply to your questions asking what estimate she has made of the number of Jobcentre Plus customers who have had fortnightly jobsearch reviews shorter than their allocated time in the latest period for which figures are available; what guidance her Department has issued on the time an adviser should spend with jobseekers at their fortnightly jobsearch review; what information her Department collects on the time spent by staff with Jobcentre Plus customers during their fortnightly jobsearch review; and what estimate she has made of the average time taken to perform a fortnightly jobsearch in each month of 2009. This is something that falls within the responsibilities delegated to me as Chief Executive of Jobcentre Plus.

The average time allocation for fortnightly jobsearch reviews (at which customers “sign on”) is 7.5 minutes, but the actual time taken will vary depending upon individual customer needs. Data on the average length of time actually taken to undertake jobsearch reviews is not collated.

I hope this information is helpful.