Ofcom’s Communications Market Report: English Regions (Published August 2009) reported that about 4,200 UK households were not connected to a broadband enabled exchange at the end of 2008. The report can be found at:
http://www.ofcom.org.uk/research/cm/cmrnr09/england/nrcmreng.pdf
For some 11 per cent. of households connected to a broadband enabled exchange, line lengths or other technical issue mean that the speed delivered to the customer is less than 2 Mbits.