The Department has been making substantial efficiencies in its back-office operations throughout the last two Spending Review periods, and was used as an exemplar in the Budget 2009 Operational Efficiency programme (OEP) report. Hence, many of the recommendations of the report were already underway in DWP prior to the report's publication.
Within the Department's “business as usual” operating model are the following activities, all sanctioned by OEP:
All new procurement is conducted collaboratively;
Driving value for money in all new IT contracts, under our future contracting strategy;
Proactively managing internal demand for IT resources;
Benchmarking of property and IT resources; and
Centralisation of back-office functions—with major savings through our shared services organisation, but smaller achievements also demonstrated in other corporate functions.
The Department will continue to report on its efficiency and value for money achievements in its departmental report and other publications. For example, we reported in our 2009 autumn performance report that we had delivered £581 million of efficiency savings during 2008-09 alone.