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Departmental E-mail

Volume 506: debated on Monday 22 February 2010

To ask the Secretary of State for Energy and Climate Change what procedures govern the manner in which his Department replies by e-mail to e-mail correspondence from (a) hon. Members and (b) members of the public. (316980)

Until mid January, BIS and DEFRA handled all of DECC's correspondence in line with their respective departmental procedures, underpinned by Cabinet Office Guidance available at

This general guidance recommends that e-mail correspondence is replied to in the same medium where possible, unless requested otherwise.

Since 18 January the Department has handled its own correspondence. It continues to follow Cabinet Office guidance with a view to maximising e-communication where appropriate.