A new consumer area on the Directgov website was launched on 16 December 2009 and is accessible at www.direct.gov.uk/consumer . This brings together, in one place, information from BIS and a number of other Departments on consumer rights, with signposts to further guidance on DirectGov such as managing debt, buying and selling a vehicle and environmental advice.
Over the next 12 months, BIS will be working with other Government Departments and partner organisations to enhance this area further with consumer content from across Government, including self-help tools and templates.