The information requested is in the following table.
HM Revenue and Customs' reorganisation of its business units and transfers of staff and responsibilities between units means that staff numbers over a period may not be directly comparable.
Directorate Headcount Full-time equivalent Headcount Full-time equivalent Headcount Full-time equivalent Adjudicator's Office 40 39.33 42 41.42 41 40.44 Anti-Avoidance Group 117 114.33 110 107.04 116 112.30 Benefits and Credits 67 65.52 100 98.33 — — Benefits and Credits—Delivery — — — — 7,100 6,361.97 Benefits and Credits—Product and Process — — — — 104 102.49 Business 89 86.85 214 207.01 225 218.09 Central Compliance 31 31.00 40 39.64 304 292.18 Central Policy 207 200.77 164 157.40 159 152.66 Charity, Assets and Residence 2,017 1,902.01 1,952 1,832.91 1,899 1,775.18 Commercial Directorate 148 141.79 163 156.06 136 130.20 Communications and Marketing 180 174.56 190 184.14 233 224.68 Corporate Shared Services — — — — 1,675 1,566.74 Corporation Tax and VAT 323 309.53 335 322.03 345 329.98 Criminal Investigation 1,635 1,600.51 1,860 1,817.53 1,856 1,810.45 Customer Contact 11,507 10,664.37 13,217 12,294.18 12,586 11,766.70 Customs and International 283 271.60 296 284.86 310 297.27 Debt Management and Banking 10,304 9,316.74 9,668 8,683.12 8,777 7,874.11 Departmental Transformation Programme and Capability Review — — — — 58 56.44 Detection 4,445 4,335.50 4,633 4,513.80 4,586 4,459.87 Estates and Support Services 3,361 3,186.55 2,852 2,687.78 2,249 2,125.79 Excise and Stamp Taxes 335 322.06 289 275.96 — — Excise, Stamp and Money Businesses — — — — 319 305.01 Finance — — — — 423 395.02 Finance and Internal Audit 1,167 1,081.92 1,015 930.58 — — Governance and Security — — — — 225 217.85 HR and Learning 2,139 2,021.16 1,827 1,728.32 — — Individuals — — — — 87 85.52 Individuals Customer Unit 30 29.34 39 38.53 — — Information Management Solutions 1,997 1,912.13 1,743 1,678.96 1,499 1,443.98 Internal Audit — — — — 149 145.40 Knowledge, Analysis and intelligence 718 688.00 642 612.88 581 552^88 Large Business Service 1,875 1,826.31 1,814 1,759.79 1,761 1,704.02 Legal and Governance 422 404.90 529 507.68 — — Local Compliance 17,807 16,777.31 16,062 15,089.48 15,429 14,461.50 National Processing 12,369 10,839.48 10,991 9,713.55 — — National Teams and Special Civil Investigations 2,937 2,790.52 3,713 3,531.57 2,024 1,948.15 Organisational Development 61 59.11 46 44.81 — — Pacesetter — — — — 15 14.75 PAYE and SA Processing 19,134 16,967.30 17,205 15,100.49 20,781 18,228.92 PAYE, SA and NIC 334 323.86 388 373.17 350 335.65 People Function — — — — 286 274.88 Risk and Intelligence 4,569 4,318.36 4,296 4,049.72 3,833 3,598.25 Security and Business Continuity 77 73.31 71 67.81 — — Solicitor's Office — — — — 387 367.01 Strategy Unit 9 9.00 4 4.00 — — Workforce Change — — — — 53 51.51 Total 100,734 92,885.05 96,510 88,934.55 90,961 83,827.84
Information on the number of individual consultants employed is not held centrally by the Department and could be provided only at disproportionate cost.